The main aim of the course is to enhance your ability and skills to encounter and deal with multicultural issues in working and learning environments. The course will increase the self-awareness of your own cultural sensitivity and competence as well as support their development.

This course runs from 22nd of January to 19th of March 2015. It includes three contact sessions in which it is also possible to participate virtually via Adobe Connect, however this must be agreed with the lecturers well in advance. The dates of contact sessions are 22.1., 12.2. and 19.3.2015 each starting at 17.00 to 20.00 o’clock.

The maximum number of participants in this course is 26 students.

Lecturer in charge of the course is Ms. Eila Burns. The other lecturers are Mr Reinder Blok and Ms  Zwanie van Rij-Haze from Windesheim University of  Applied Sciences, the Netherlands.

ASIO code for this course is APVQ2014.


On completion of this course you will be aware of cultural aspects and the challenges of multiculturalism in working and learning environments. You will be able to recognize and further develop your skills and practices to encounter and deal with multicultural issues in these environments.


  • Review of cultural aspects in work and learning environments
  • Communication and interaction within multicultural contexts
  • Challenges of multiculturalism in working and learning contexts                     

Assessment materials

  • Active participation in contact sessions
  • Completion of the assignment of an intensive interview enriched with relevant theoretical background
  • Independent working in an online learning environment 

Assessment criteria

  • Participation required in contact sessions either face to face or virtually
  • Successful completion of learning assignment
  • Productive independent working


Required skills

Reflection skills

  • You will be able to view your own cultural starting points and the development of your cultural competence.
  • You will be able to explore your own skills as well as the skills of your work community in relation to the challenges of internationalization and multiculturalism.
  • You will have the ability to set new goals in order to develop your own as well as your work community´s activities and practices.

Information management skills

  • You will be capable of searching and utilizing theoretical knowledge about multiculturalism and internationalization for the benefit of your own practical multicultural skills and experiences.
  • You will be able to apply the structured knowledge and information gathered in future international and multicultural encounters.

Developmental skills

  • You will be able to develop your own and your work/learning community´s activities and practices in relation to the internationalization challenges the work community will face.
    You will develop a willingness and skills to face challenges arising from internationalization and multiculturalism in different work and learning environments. 

 Grading scale

  • Pass/Failed